a week ago

Terrence Gan has provided a professional knowledge and responsible person. Excellent service., 👍

2 weeks ago

I highly recommend the public to visit Mum Kitch stores or online to buy their products. Their services rendered were not only professional but awesome! Ms Yahui responded kindly over my Tel. & WhatsAp inquiry. I was encouraged to walk-in to their Bdr. Sunway showroom & enlisted her colleagues to help fix my new Gaabor stand fan in DIY package. Everyone in the showroom were amazingly friendly & courteous. Its noteworthy to mention Chris, Terrence, Jordan & JM offered my husband & I drinks & seats while Terrence & Jordan expertly fixed my fan within a few minutes! Thanks a million to all staffs. I am very impressed & will not hesitate to reommend my friends, relatives & the public to buy their products.

3 weeks ago

(Translated by Google) I like Terrance’s service👍 Very patient in explaining and quick to reply👍

(Original)
喜欢Terrance的服务👍 很有耐心解释也很快回复👍

3 weeks ago

(Translated by Google) I decided to place an order the first time I went to the store. Thank you Terrance for patiently introducing the products. The after-sales service is also very good. I will respond anytime for inquiries. They also came to teach me how to use it and even helped me install a gas stove. Very satisfied with this purchase👍🏼

(Original)
第一次到门店就决定下单，感谢Terrance耐心介绍产品，售后服务还特别好，随时咨询随时回复。还上门教学如何使用，甚至帮我安装煤气炉。特别满意这次购物👍🏼

4 weeks ago

Seller fast response if got any enquiry.. fair price & product quality 👍

4 weeks ago

I found this shop through Facebook, and Terence was the one who attended to my inquiry. He is very nice and knowledgeable about the product I was looking for. Even after the sale and delivery, he continues to answer my phone calls or WhatsApp messages whenever I have problems. I’m happy to have met him and would recommend him to anyone who needs assistance.

a month ago

Great experiences with very good knowledge on products. Able to articulate the features of products. Chris Tan is very friendly and honest on the products pro and cons. He make effort to know customers needs and requirements

a month ago

(Translated by Google) This store is really the best.. anyone who wants to find exclusive kitchen items can come to this store.. I recommend this store.. his service is really good.. His service staff Hairul Nizam is really the best to cooperate.

(Original)
Kedai ini memang terbaikk.. sesiapa yang nak cari barang² dapur yang eksklusif boleh datang kedai ni.. saya recommended kedai ni.. service dia memang cun.. Staff service dia Hairul Nizam memang terbaik beri kerjasama.

a month ago

Hairul.Nizam Good service, item complete with famous brand and price compatible.

2 months ago

Very pleasant experience totally recommended 👍🏼👍🏼👍🏼

2 months ago

(Translated by Google) Chris explained very clearly and patiently introduced the range hood that is suitable for me. He would also recommend it to relatives and friends👍👍👍

(Original)
Chris解释到很明白，很有耐性介绍适合我的油烟机，会介绍亲朋好友👍👍👍

2 months ago

Very good service and price reasonable. Im having a great shopping experience here 😁

2 months ago

Reliable seller and attentive service! Will definitely recommend to friends and relatives!

2 months ago

From the moment I walked in, Terrance's friendliness put me at ease. He took the time to understand my needs and preferences, patiently answering all my questions without any pressure.

Terrance's extensive knowledge about the products was impressive, and he helped me compare features and prices in a way that made the decision process much easier. ( I been to countless home-fair before this visit). His genuine enthusiasm for helping customers really stood out. I left feeling confident in my purchase and grateful for his exceptional service. If you’re looking for a salesman who combines expertise with a personal touch, Terrance is your guy 👍🏼

2 months ago

Excellent service by Chris Tan and friendly. Look for him.

3 months ago

(Translated by Google) I like their service. I buy kitchen appliances and provide on-site teaching services. I recommend Kitchen Uncle. Every time I ask him for information, he replies instantly.

(Original)
喜欢他们的服务，买厨房家电还有上门教学的服务。推荐厨房叔叔，每次问他东西信息都是秒回

4 months ago

(Translated by Google) The service is very good, the introduction is very careful, and helps me find the style that suits me.

(Original)
服务很好，介绍很仔细，帮我找到适合我使用的款式

4 months ago

Good services and after sales service from Steve, uncle kitch.

4 months ago

Very helpful Uncle Kitch- Steve, answered question very quickly and came over to the site, teach us how to use and how to operate the appliances... Highly recommended to buy kitchen appliances with Uncle Kitch
Super Helpful and friendly.. After sale service also very good

5 months ago

Great service from Terrance Gan and Team!

6 months ago

(Translated by Google) Highly recommend MUM KiTCH

What impresses me about MUM KiTCH is not only their knowledge of products and service attitude,
What's more important is their excellent after-sales service.
Unlike many merchants on the market,
MUM KiTCH not only performs well before sales, but also has impeccable after-sales service.

The following is my personal experience:
After the homeowner had used the range hood for many years, it became so greasy that he was afraid to use it.
The first step when buying a new range hood is to look for one with an automatic cleaning function.
Finally I chose the Vatti brand.

However, the decorator installed it incorrectly (the size of the cabinets was wrong), resulting in the automatic cleaning function being unusable.
I contacted the decoration master to solve the problem, but it took a long time to get results.
Other masters were unwilling to take over because it was a small project, and the problem dragged on for a whole year.

Later, the person in charge of MUM KiTCH took the initiative to contact me for after-sales follow-up.
I told her the problem I was having.
To my surprise, she was very proactive and patient in helping me solve the problem,
Finally, the person in charge of Vatti was contacted to come to understand the situation.

The person in charge of Vatti found a solution after one visit.
Arrange for a master to handle the cabinets and reinstall the range hood.
During the process, they taught me professionally and patiently how to use the Vatti range hood correctly.

The problem that originally cost several thousand dollars to solve was solved by the person in charge of Vatti in half a day.
To be honest, the responsibility for this installation error does not lie with him at all. Even if they did not provide any help, they were not at fault.
If they were like many merchants, perfect before buying, see you after,
Then the automatic cleaning function of my range hood cannot be used yet.
I am really grateful to Vatti and MUM KiTCH for their help.

This experience not only demonstrates the professionalism and responsibility of MUM KiTCH and Vatti, but also highlights how important it is to choose a merchant that focuses on after-sales service.

(Original)
强力推荐MUM KiTCH

我对MUM KiTCH印象深刻的不仅是他们对产品的了解和服务态度，
更重要的是他们优秀的售后服务。
与市场上许多商家不同的是，
MUM KiTCH不仅在销售前表现出色，售后服务更是无可挑剔。

以下是我的亲身经历：
经历了屋主油烟机用了很多年，整架油油腻腻看了都不敢用的时期，
买新油烟机第一步就是寻找有自动清洗功能的。
最终选择了Vatti品牌。

然而，装修师傅安装错误（橱柜的size不对），导致自动清洗功能无法使用。
联系装修师傅解决，拖了很久也没有结果。
而其他师傅又因为这是小项目不愿意接手，问题拖了一整年。

后来，MUM KiTCH的负责人主动联系我进行售后跟进，
我将遇到的问题告诉了她。
让我惊讶的是，她非常积极和耐心帮我解决问题，
最后还联系了Vatti的负责人上门了解情况。

Vatti的负责人上门一次，就找到了解决办法，
安排师傅处理橱柜并重新安装油烟机。
在此过程中，他们专业且耐心地教我如何正确使用Vatti油烟机。

原本需要花几千块才能解决的问题，Vatti的负责人用了半天时间就解决了。
老实说，这次的安装失误责任完全不在于他，就算他们没有给予任何帮忙，他们也没有错。
如果他们跟许多商家一样买前完美，买后再见，
那我的油烟机自动清洗功能至今无法使用，
真的很感激Vatti跟MUM KiTCH的帮忙。

这段经历不仅展示了MUM KiTCH和Vatti的专业和负责，更突显了选择一家注重售后服务的商家是多么重要。

7 months ago

(Translated by Google) Recommend Terrance Gan 👍
I discovered there was a problem with the gas stove when I was about to move to a new home. Terrance suggested replacing it with a new one for me. The next day he quickly brought a brand new gas stove to my door. Thanks to Terrance, I was able to turn on the furnace smoothly when I moved into my new home.
Good attitude and explained well.
He specifically came to my door to teach me how to use it.
5 star service ⭐⭐⭐⭐⭐

(Original)
推荐 Terrance Gan 👍
我要搬新家时才发现gas stove 有问题。Terrance 建议替我更换新的。第二天他很快就拿了全新gas stove 送上门给我。感谢Terrance 让我能顺利在搬新家入伙时开炉。
态度好 解释到很到位
专门特地上门教我如何使用
5星服务⭐⭐⭐⭐⭐

7 months ago

Good service, the salesperson is patience to answer all my questions

7 months ago

We walked in to Mum Kitch to find suitable hood and hob. Luckily we met Mr. Even, he is helpful and introduced me few brands. He explained the functionality of each type of hood and hob patiently.
Good in delivery service, few times follow up before delivery date and driver also delivered on time to my unit.

7 months ago

I had a great experience here. Look for Mr Terrance, he will be able to help you. He was polite, patient in explaining technical terms and able to sum up the best options after we tell him our priorities. Even when we encounter a problem, he was apologetic and assisted us until the problem is solved. Most recommended!

8 months ago

Thanks for uncle kitch come to my house 1 to 1 teaching

9 months ago

Had an awesome and pleasant experience here. Do look for Terrance, he explained everything patiently in detail and honest in selling based on what is needed. Just let him know what you need and he'll recommend accordingly. Great discount and service all tip top best.
Just come to Mum Kitch Bandar Sunway, look for Terrance and get all your kitchen necessities.

9 months ago

(Translated by Google) Thank you uncle kitch for coming from his showroom 50 minutes to my house to install the gas hob

(Original)
Terima kasih uncle kitch datang dari showroom dia 50 minit ke rumah saya untuk pasang gas hob

9 months ago

(Translated by Google) Thanks to the kitchen uncle for coming to teach and deal with my problems. Three of my family have purchased from him, and the service is as good as it gets. very good

(Original)
感谢厨房叔叔上门教学和处理我的问题。我一家三个家庭都是和他购买，服务讲到做到。很好

9 months ago

Got to know about MUM KITCH from google review and today we went there to look for kitchen stove and build in oven. Mula mula sampai pun dah impress.. dari jauh their staff mr lawrence saw us and cepat cepat dia bukak kan pintu!! Wahh so welcoming! We then told him our measurement for the stove and oven..dia terus bagi few selection and explained the features for each of them. The best about him is that he did not pressured us to buy immediately and kita as customer pun rasa relak and bole tenang buat decision..after we make comparison with few shops we end up closed our purchase with lawrence! Because we are happy and satisfied with his service and sangat friendly.. always smile and make us happy with our purchase! 5 stars for him😊 oh btw ada byk design dapur and oven yang best kat sini.. grab now sbb depa tgh ada CNY sales! Worth value for money👍🏻